Overview

At Brainypediaskills.com we are committed to providing high-quality educational content and ensuring customer satisfaction. This Refund Policy outlines the circumstances under which we offer refunds for our products and services.

Eligibility for Refunds

Refunds may be granted under the following conditions:

1. Online Courses

   • 14-Day Satisfaction Guarantee: If you are not satisfied with an online course you purchased, you may request a refund within 14 days of the purchase date.
   • Course Not Started: Refunds are available if you have not started the course (e.g., not accessed more than 10% of the course content).

2. Subscription Services

   • Monthly Subscriptions: Refunds for monthly subscriptions will only be issued if requested within 7 days of the initial subscription payment. Subsequent payments are non-refundable.
   • Annual Subscriptions: Refunds for annual subscriptions will be prorated if requested within 30 days of the initial payment. Beyond 30 days, refunds are not available.

3. Downloadable Materials

   • Non-Refundable: Due to the nature of downloadable content (e.g., PDFs, e-books, software), all sales are final and non-refundable once the content has been downloaded or accessed.

4. Special Promotions and Bundles

   • No Refunds: Products purchased during special promotions or as part of a bundle are non-refundable.

Process for Requesting a Refund

To request a refund, please follow these steps:

1. Contact Us: Send an email to info@brainypeidaskills.com with the subject line “Refund Request”.
2. Provide Details: Include your order number, the product or service for which you are requesting a refund, and the reason for your request.
3. Review Period: Our team will review your request and respond within 5-7 business days.

Approval and Issuance of Refunds

• If your refund request is approved, the refund will be processed and a credit will be applied to your original method of payment within 10-14 business days.
• In cases where a refund cannot be issued to the original method of payment, we may offer alternative methods (e.g., store credit).

Exceptions and Non-Refundable Items

• Gift Cards: Gift card purchases are non-refundable.
• Third-Party Services: Services purchased through third-party platforms (e.g., Udemy, Coursera) are subject to the refund policies of those platforms.

Changes to the Refund Policy

We reserve the right to modify this Refund Policy at any time. Changes will be posted on this page and will take effect immediately upon posting.

Contact Information

For any questions regarding this Refund Policy, please contact us at:

• Email: info@brainypediaskills.com
• Phone:+91 731434 4325
• Address: Ground Floor Shop no. 2 Jindal Plaza ,Station Road .Sakti (C.G.)